- If your child is unable to attend a class due to sickness, holidays or other events, Nathalie’s French Connection Ltd will not be able to refund you as payment secures your child’s place.
- If customers choose to not take part in a class which is taking place within standard operational conditions, they are not eligible for a refund or credit.
- Nathalie’s French Connection Ltd will not be responsible for customers’ network failures resulting in children’s non-attendance; therefore no credit or refund will apply in such cases.
All personal information collected on our booking form is requested to operate the agreement between Nathalie’s French Connection Ltd and our customers. It will not be passed on to any third party and will be deleted when your child is no longer enrolled in the classes. With one exception when you purchase La Jolie Ronde Ltd resources which are to be delivered to your home address, this latter will be shared with La Jolie Ronde Ltd for this purpose. La Jolie Ronde Ltd is an approved Tier 2 Data Controller and is registered with the Information Commissioners Office for this purpose. Registration number: Z5415828.